Shipping is free for orders within Canada and the United-States. Shipping outside of those locations can be calculated at checkout.
You have a full year (365 days) from the date of purchase to return your item for a refund.
Our free return policy only applies for orders made within Canada. Please see below for US and Intl. orders.
Returns will be accepted on items as long as they are in the same condition as when they were received:
Returns will be processed between 1-3 business days from reception.
In order to help out or fellow US buyers, we offer subsidized return labels for the low cost of 15$. If you would like such a label, please let us know immediately by messaging us. The amount will be subtracted from the refund. Please contact us for such labels.
Unfortunately we cannot create return labels outside of Canada and the United-States. The same return policy is applied on international orders. Sadly, shipping expenses are the buyer’s responsibility. Returned items must be declared as “RETURNED GOODS” on the packaging and of no value.
We do not offer exchanges on items. Returned items will be refunded and processed as an individual transaction.
This makes it easier for everyone and ultimately leaves more freedom to you, the customer, to purchase whatever you prefer and receive it promptly.
Purchases will be refunded via the original payment method and normally takes 3-5 business days depending on the payment method.
For our USA customers: There will not be any duties and taxes on orders under the equivalent of $ 800 US Dollars
For our International customers: