KEEN: frequently asked questions
Are KEEN Jasper shoes waterproof?
Not all of them. In our shop, the Men's Jasper II Black is the Jasper listed as Waterproof. The Jasper III, the Jasper Zionic trail shoes and the kids' Jasper II are not listed that way, so don't assume. Look for Waterproof or WP in the product title before you order.
Are KEEN shoes good for plantar fasciitis?
We can't make medical claims, and a shoe doesn't replace a podiatrist's advice. What KEEN says is that the removable metatomical footbed in many of its styles is shaped to cradle the foot and add cushioning. If you have heel pain, ask a podiatrist what you need, then try a pair. Returns are free for 30 days.
Do KEEN shoes run true to size?
Mostly. KEEN is known for a roomy toe box, so many people with average feet stay with their usual size, and narrow feet may feel extra room. Fit changes by style. Every product page has a size chart, so check it before you order. Returns are free for 30 days.
Are KEEN shoes good for wide feet or bunions?
Many KEEN styles have a roomy toe box, which is a big reason people buy them. For bunions or any foot condition, a podiatrist is the right person to ask. Widths depend on the style, so check the product page for what we have in stock. Returns are free for 30 days if the fit isn't right.
Are KEEN boots waterproof?
Many are, and the title says so. The Circadia Mid, the Circadia Mid Polar winter boot, the Hightrail Mid WP and the Pittsburgh Energy WP work boot are listed as waterproof, and so are several women's and kids' winter boots. Not every KEEN boot is, so read the title.
Do you sell KEEN CSA steel toe work boots?
We do. KEEN work boots with a CSA mark say CSA in the product name. Toe types in our titles include steel (Flint II), aluminum (San Jose, Seattle 8-inch) and carbon (Philadelphia Wellington, Seattle Romeo), for men and women. Match the toe type to your site's rules.
Are KEEN shoes Canadian?
No. KEEN is an American brand, founded in 2003 and based in Portland, Oregon. WOOKI is the Canadian side: we're a retailer in Gatineau, Québec, and we ship KEEN across Canada with free shipping and 30-day free returns.
Does WOOKI sell authentic KEEN?
We do. We're a Canadian retailer based in Gatineau, Québec, and we buy 100% authentic products directly from the brands and authorized distributors. Shipping is free with no minimum, and you get 30-day free returns.